When I turned on NPR in the kitchen that morning, Robert Seagall’s voice was somber and uncertain. It lacked the confidence, I soon realized, that comes with knowing what you are going to say. He was reporting off the cuff, and I turned up the sound while my bagel toasted. He repeated the events: a plane hitting one of the World Trade Center towers in New York, then a second plane, hitting the second tower. I understood that these were grave events, but I remember thinking that I couldn’t understand what he meant, that a plane had crashed into the tower. I couldn’t conceive of it, and for the first time ever I thought that the radio wasn’t conveying what I needed to know. I turned on CNN, and watched, transfixed, as they replayed footage of the burning towers, of the planes hitting them.
At some point I knew I had to leave for work, craved, in fact, the analysis of my current events-obsessed colleagues at the business newspaper where I was as an editor. I felt the loss of information as soon as I turned off the TV. The disconnection made me uneasy. I hurried to the train. I remember studying each of the other passengers and wondering if they had heard the news yet. I remember wanting to tell them, the man reading yesterday’s news in the paper, the other 20-somethings looking dazed and still asleep in the rocking of the train. The cars seemed quieter than normal.
I did not feel scared until I exited Montgomery Station downtown and was immediately engulfed by throngs of workers walking the opposite way — into the station. Everyone was going home, and I was pushing through the crowds to get into the Financial District. We did not know yet what was happening, or why, and all those people were going home because it seemed safer. I felt that I was the only person walking against the tide, though surely I could not have been. I made it to my office and immediately my colleagues and I asked each other, “Did you see?” Some had managed to arrive without having heard news of the events. We began scrounging about the office for a radio. We were a small paper that, unlike many news organizations, did not have CNN going in the office. There wasn’t even a TV. I think eventually one of the editors went to Walgreens and bought a clock radio. We listened all day, heard the emotion in the newscaster’s voice when he announced that the first tower had fallen, then, later, the second.
When enough reporters and editors had arrived, we met in the conference room. Our editor began by saying if any of us felt uncomfortable being there and would rather go home, that we should go. That I should go home had not really occurred to me until then, and I felt a twinge of fear. No one left. It was decided that we’d drop what we’d been working on, and get to work finding out what businesses with offices in the towers had Bay Area ties. We were a local paper, looking for a local angle. Because this is what we did every day, every week, this is what we did that day. We paired up, with editors and researchers feeding leads and information to reporters who made the calls. I remember the adrenaline of it; frantically looking up companies on the web, struggling to figure out what businesses had been in which towers. A reporter might hear something from a contact – speculation that a particular Bay Area businessperson might have been on one of the planes, for example, and then the race was on to find out as much as we could about that person, their business, and what the loss of he or she might mean to the company. The adrenaline carried us through early afternoon; that and perhaps some fear – we as a country still believed there might be other hijacked planes out there and we had heard that at least one had been headed for San Francisco. All of those workers fleeing downtown that morning, that was what they had been avoiding. We in the newsroom had considered possible targets, read these rumors online. The Transamerica Pyramid was two blocks from our building, the Bank of America tower (the tallest tower in San Francisco), three. I imagined these scenarios, as well as the destruction of the Golden Gate Bridge, that day and for many days and nights following.
By afternoon, the act of trying to spin this loss of life, destruction and fear into news stories began make me feel ill. One of the seasoned reporters noticed my discomfort and reminded me that it was our job to report the news, that people needed information, now more than ever. I understood that, and in some way felt proud of our obligation and yet — I had never felt so revolted by my profession. I suspected I was not cut out for the job, yet I continued to research, dig up phone numbers and plan additional coverage with the other editors.
By mid-afternoon I needed a break. I rode the elevator down to the lobby and walked out into a desolate city. The sun shone cruelly over everything. I walked around the Financial District for 20 or 30 minutes and in that time, I passed not a single person. Restaurants and stores were closed, office buildings locked. Many had makeshift signs in their windows that read “Closed for national tragedy.” The beauty of the day was at odds with events at hand, and with my emotions. I am not a religious person, but I wondered if God was cruel or whether he was mocking us with the sunshine and warmth, or whether, in his kindness, the weather was meant to soothe a grieving people. I remember thinking that the weather was beautiful in New York, too, according to the images I had seen, and that there must be some kind of solidarity in that. In retrospect my thinking about the events of that day was strange and disoriented, I suppose because the events themselves were so disorienting.
Not long after my afternoon walk, I decided to go home to Billy. We had spoken on the phone that morning. Unlike me, when Billy heard the news on the radio, he understood immediately the gravity of the situation, and pulled his car over to listen. His company had sent workers home right away and he’d been in our apartment watching news coverage all afternoon.
By the time I reached our apartment I felt truly ill, sickened by the horrifying deaths of all of those people, and by the daylong attempt to turn tragedy 3,000 miles away into local news.
My instinct was to hide in the apartment for the night, to try to push the news away with some kind of diversion, but our good friends invited us to their house for dinner. I remember thinking I didn’t want to go, that I couldn’t eat — but when I arrived I felt so grateful for the company and the shared discussion and the homemade meal.
Events of the next weeks and months and years point to our collective jitters as a newspaper, as a city, as a country. Our office was evacuated for bomb scares several times in the weeks after Sept. 11, and we received mail containing fake anthrax powder in the newsroom. The cover of a special publication I had been working on about fast growing companies had to be scrapped because it (not so subtly) depicted a rocket taking off, complete with fireball to indicate speed and power. It was deemed insensitive. Always when I think back to that time, I remember the heart-quickening sound of the helicopters that flew so frequently overhead. There were war protests. I dreamt more than once that terrorists flew a plane into the Golden Gate Bridge, and that I climbed the hill near my apartment to watch it burn. One night I dreamt that I sold a photograph of the bridge engulfed in flames to the Associated Press, and I awoke feeling sick about it. On the way into work I encountered war protests that had turned into riots. One morning a protester flung a newspaper box across an intersection and it skidded to a stop at my feet.